Turn on automatic forwarding in Outlook on the web or Outlook Desktop

Turn on automatic forwarding in Outlook on the web or Outlook Desktop

You can automatically forward or redirect your email messages by setting up Inbox rules in Outlook on the web. This is useful if you want to read and respond to messages from another email account or when you want someone else to receive and respond to your email in your absence. Forwarding email in Outlook can be done in two places - Outlook Web Access, or in the Outlook Desktop app using an inbox rule.

Outlook Web Access


  1. Click here to log in to Outlook Web Access
  2. At the top of the page, select Settings Settings
  3. Select View all Outlook settings.

  4. Select Mail > Forwarding

  5. Select Enable forwarding, enter the forwarding email address, and select Save.

Notes: 
If you want a copy of the original message to remain in your mailbox, select Keep a copy of forwarded messages.


Outlook Desktop


  1. Open Outlook.
  2. Click the Home tab and then select Rules (located toward the center of ribbon).
    The Rules icon to click.
  3. Select Manage Rules & Alerts from the drop down.
  4. Select New Rule.
    The New Rule link to click.
  5. Select Apply rule on message I receive located near bottom of list, then click Next.
  6. Click Next (don't select anything).
    Image showing screen and Next button.
  7. Click Yes when asked This rule will be applied to every message you receive.  Is this correct?.
    The pop-up window prompting is it correct that the rule will be applied to every message and the OK button.
  8. On the next list select the following actions (see image below):
    • redirect it to people or public group 
    • stop processing more rules
  9. Click the underlined phrase: people or public group in the bottom part of window.
    The Select actions window.
  10. Type the email address to forward mail to in the To field, then click OK.
    The field to enter the forwarding address.
  11. Select Finish.
    The finish button

The rule should be listed, with the box checked, in the Rules and Alerts window.  Click OK and you're done.

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