Ironscales Report Phishing - FAQ

Ironscales Report Phishing - FAQ

Dear Team Members:

We have recently implemented an advanced anti-phishing platform that will help protect your mailboxes from real time phishing / malicious email attacks.

Over the next week, look for the new IronScales Report Phishing iconThis is how it will appear:

Outlook:



Outlook Web Access:
1. 
2. 

Outlook for Android / IOS:
1. 

2. 


What is Phishing?

Phishing is a form of fraud in which an attacker impersonates as a reputable entity, primarily by email. The attacker uses phishing emails to distribute malicious links or attachments that can perform a variety of functions, including the extraction of login credentials or account information from victims.

What is the difference between Phishing emails and spam emails?

Spam is unsolicited e-mail, often of a commercial nature while phishing emails are sent to fraudulently obtain sensitive information with malicious intent.

What am I expected to do?

This button allows you to report an email that you find suspicious directly from your account to Ally. If you’re unsure if the email you received is suspicious or unsafe, please report it! We’ll take it from there.

What happens when I report an email?

Our security team will review your report and will classify it. Depending on the classification, the email can be removed user’s mailboxes. We will be using proprietary tools and resources to make the determination of whether it’s a bad email or not. Once we’ve classified the incident, you will receive an email notification regarding your report’s status.

Your awareness and cooperation are important to securing your organization. We will be sending regular phishing tests to gauge and educate your team on current methods of attack. Please take the time to review the training. 




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