User Management
Office Managers - How to Update User Voicemail Settings
How to Update User Voicemail Settings This guide is for Office Managers. If you need the guide for Basic Users, please navigate to Basic Users - How to Update Custom Voicemail Greetings 1. Log into the Ally Voice PBX Portal 2. Navigate to the Users ...
Office Manager Guide to Masquerading as Users
Masquerading is a feature that is only available by specific request. It is not a default feature for Office Managers. Office Managers can only Masquerade as sub-scope users; meaning an Office Manager cannot Masquerade as other Office Managers. They ...
Working with Users
Working with Users Topics: Users are the extensions on your system. This chapter describes how to add, edit, and import users to the system. System users are users associated with queues, auto attendants, and other system features. • Displaying the ...
Button Builder
This KBA will help explain how to use the Button Builder in the Ally Voice Portal. What is Button Builder? Button Builder is a feature in the PBX portal that allows users to configure buttons on supported phones using the User Interface. Begin by ...
How to Change Extension Names
This KBA will help you change the names of the extensions in the portal. Begin by logging into the Ally Voice Portal. Step 1 Go to the Users tab: Step 2 Click on the user you would like to change: In this case we are changing the name of the Test ...
How to Adjust the Ring Timer for a User in the Ally Voice Portal
Adjusting the ring timer is changing how long the individual phone rings before taking the exit option. Normally, that means how long it rings before it goes to voicemail. Step 1: Log in to the portal Go to allyvoice.net and log in using your login ...