ReachUC - Download Link and Installation

ReachUC - Download, Log In, and Set Answer Rules

Download ReachUC

  1. ReachUC on Apple App Store
  2. ReachUC on Google Play App Store
  3. Softphone for Windows
  4. Softphone for MAC OS
  5. Download page of the ReachUC website

Log In

There is no need to configure another device in your portal. Just log in using your Ally Voice portal credentials. If you need help setting your credentials, see this help guide Resetting Your Portal Password

Allow Prompts on Mobile Phones

When you log in for the first time, ReachUC will prompt with permissions to allow the application to Manage phone calls, Access your contacts, Access your photos, media and files from your device.

Set Your Answer Rules

By default, your ReachUC app on your cell phone and/or desktop will ring along with any of your assigned desk phone. To change your answer rules, see this article - Adding or Adjusting Answering Rules




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