Resetting Your Portal Password
Reset Password or Forgot Username for the Ally Voice Portal or ReachUC App
Date: October 6, 2022
Author: Joel Peeples
Source: Tango
1. Click Forgot Login Name
2. Enter your email
3. Enter your extension number (optional and NOT required)
4. Click Send
You will receive an email with your username and you can log in or proceed to the Forgot Password steps below. If you do not receive an email within five minutes, please contact us on live web chat at www.allyadvantage.com or open a ticket by emailing us at helpdesk@allyadvantage.com.
5. To begin the password reset process from the same screen, click Back to Login
6. Click Forgot Password
7. Enter your Username
8. Click Send
You will receive an email with a link to reset your password. If you do not receive an email within five minutes, please contact us on live web chat at www.allyadvantage.com or open a ticket by emailing us at helpdesk@allyadvantage.com.
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