Tips and Advanced Features
Voicemail Audio Menu Dial Options
You can check your voicemail by calling into the voicemail manager (x5000). You will need your PIN # to access the voicemail audio menu. Please see the below image to view the options within the audio menu:
Ally Voice Star Codes
Many features in the Ally Voice platform can be controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star codes are listed below. These may be customized per domain by the Ally Voice Help Desk. Star Code Feature ...
Ally Voice - Web Attendant Console
Attendant Console The Attendant Console is a powerful feature allowing you to manage Presence, Transfers, Parking, and Queues. The Attendant Console is not enabled by default. This feature can be turned on or off via opening a support ticket on our ...