Scope:
An Attended Transfer is where a caller is announced to the receiving party before sending the call. The following steps will allow you to complete an Attended Transfer using your Yealink T4x series phone.
Requirements:
- One or more simultaneous calls
Attended Transfer
- While on the first call, press the Hold key
- Press the New Call button to pick up another line
- Dial the extension of the person you wish to notify of the call and press Send
- After speaking with the person press Transfer
- Press the line representing the first call you had placed on hold
