Adjusting Time Frames - Unexpected Closings

• Related Articles

• Adjusting Time Frames - Office Manager

  This KBA will assist with setting up Holiday time frames and changing existing time frames. Begin by logging into the Ally Voice Portal. Note that you need to be an Office Manager to be able to adjust the time frames for the domain. Step 1 Getting to ...

• Adding or Adjusting Answering Rules

  This KBA will show an Office Manager how to add or adjust answering rules for users on a domain. This also applies to Basic users. Begin by logging into the Ally Voice Portal. NOTE: If you are a Basic User, skip to Step 2 Step 1 Getting to the ...

• Adjusting Time Frames - Individual Users

  Adjust or create time frame for your user account Log in to the dashboard using pbx.allyadvantage.com.      On the menu bar, click  Click the Name of a user who needs the time frame added to their individual user. Click the Answering Rules link. ...

• Adjusting Time Frames - Account-Level

  Log in to the dashboard either through the dashmanager and click manage pbx.    Select the domain you are needing to change time frames for by either entering in the domain name in the search box or selecting the domain from the list of domains.    ...

• Admin Training - Parent KBA

  This KBA will link to the other Ally Voice Admin articles. Admin Guide - Changing Queue position Adjusting Time Frames - Office Manager Ally Voice - How to Block a Number Music on Hold - How to update music for your account Ally Voice Admin Guide ...