This information is time sensitive and important – please review this information carefully.

We have deployed an additional layer of protection to your company email called Proofpoint Essentials. This is a secure email gateway that analyzes email as it flows through your organization, adding the most effective and efficient email security and filtering available. 

This service is intended to add protection for you, your organization, and your clients from unwanted Spam, Phishing, or any other malicious email attack.

What am I expected to do?

Your part is pretty straight-forward: Use your email like you would normally, with a couple minor tweaks. If an email is filtered for whatever reason, you’ll receive a Quarantine Digest, similar to the one pictured below:

What should I do when I receive a Quarantine Digest email?

Review each email address and subject, then take action. These are the actions you can take:

Do Nothing: Emails from sources you do not know or trust remain quarantined.

Release: Allows the user to release a specific email from a sender one time.

Release & Approve: Allow the email through to your inbox and add the sender to “Approved Senders” list, bypassing the quarantine action)

Block: Adds the sender to your blocked sender list. These messages are blocked regardless of content in the future.

 Preview: Allows you to preview the message that was quarantined)

What do I do if something makes it to my inbox I think is Spam, Phishing, or Malicious?

Report the Email by using the Report Phishing button. 

How can I protect the privacy of our clients, myself, and my company?

Additional features are available such as Email retention or archiving, and Email Encryption. 

Email Retention or Archiving:

Compliance standards vary between industries. Many require digital communication to be retained for some time, up to indefinite retention. 

Email Encryption:

Compliance standards also may require a method of ensuring end-to-end encryption of specific data types. By default, email is encrypted using standardized Transport Layer Security (TLS), but if YOU send any variety of sensitive information to recipients outside the company containing data such as PHI, you must take steps to ensure that information is protected.

Sending an Encrypted Message

To send an encrypted message, simply type [encrypt] OR [secure] WITH the brackets to the Subject Line of the email:

Once, sent you will then receive an encryption notification from do-not-reply@proofpointessentials.com :

PLEASE NOTE: The recipient of an encrypted message is required to  create a password and log in to the Proofpoint secure email system to view the information you sent. This login is managed by the recipient of your secure message. If they are unable to log in, they must click the forgot password link to reset it. We can’t reset these passwords for your email recipients.