Call Flow and Routing Changes to your Main Number(s)
Step 1: Log in to your portal and click on Users
Step 2: Click the pencil next to your Routing user
Step 3: Click Answering Rules
Step 4: Click pencil to edit the answering rules of the time frame you want to change
Step 5: Change the destination
Forward calls to an Auto Attendant
Ring specific extensions and/or a cell phone
Example of enabled:
To make it only ring one of the numbers, click the RED - to delete all numbers and change the first one (in this example it is 101) to the number needed to forward calls.
*Note: Make sure to click "Answer confirmation for offnet numbers" if adding a cell phone