How to Check Voicemail in Ally Voice Portal
This KBA is to show how to check your voicemail in the Ally Voice portal.
NOTE: If you are an Office Manager role in the portal, that section is first. If you are a basic user, expand the table of contents and navigate to there as the process is slightly different.
Office Manager Role:
Begin by logging into the portal at: allyvoice.net
Once there, click on the dropdown on the top right of the page by your name and extension as shown in the picture below:
Next, click on Messages from the dropdown
You'll then be taken to the messaging screen in your own profile. In this case, it brings you directly to the Voicemail page on the Messages tab.
Note in the picture below the NEW (#1), the PLAY(#2), and the other options such as download, save, and delete (#3)
To get back to the main page for your domain, click on Manage Organization at the top next to your name.
Basic & Simple Users:
Begin by logging into the portal at: allyvoice.net
Once there, click on the Messages tab:
This brings you directly to the voicemail page. See the picture below for an example:
Note in the picture below the NEW (#1), the PLAY(#2), and the other options such as download, save, and delete (#3)
Related Articles
Ally Voice - Sending a FAX through the portal
Ally Voice - Sending a FAX through the portal Date: September 12, 2022 Author: Joel Peeples Source: Tango 1. Click Fax 2. Click Compose 3. Select your option for a cover page 4. If you select Compose, you'll type your message here 5. Attach your ...Ally Voice Star Codes
Many features in the Ally Voice platform can be controlled by dialing the star key in conjunction with a 2 or 3 digit code. The default star codes are listed below. These may be customized per domain by the Ally Voice Help Desk. Basic Call Controls ...How to Update Custom Voicemail Greetings
Log in the PBX Portal Office Managers will need to Click the User Name in top right corner > My Account Click Messages Click Settings Scroll down to Greetings Click the manage button next to Voicemail Greeting Click Add Greeting Select whether to use ...Ally Voice Basic User Training Guide
The Home Page This is the first screen seen when logged into your Ally Voice Portal. If you are having trouble logging in, first try the "Are you a new user?" or "Forgot Login Name/Password" links on the login page. If you still have trouble, please ...Ally Voice Office Manager Training Guide
Determine if you are an Office Manage or Site Manager. Office Managers can edit for the entire domain. Site Managers can only see/edit things assigned to the site they manage. Office Manager and Site Manager trainings will still cover all the same ...