Fixed-Fee IT Packages - Managed It and Proactive IT

Fixed-Fee IT Packages - Managed It and Proactive IT

Proactive IT Services

  • Sites & Networks – Cloud management, monitoring, and updates.
  • Workstations & Servers – Security, Backup, Web Filtering
  • Users – M365 Premium, Email Security, M365 Backup
  • Response Time – Best-Effort

Managed IT Services

  • Everything in Proactive Services
  • Advanced Email Protection
  • Unlimited HelpDesk and Remote Support
  • Guarantee Response Time, and MORE

Billable at hourly rates

  1. Proactive IT
    1. Troubleshooting
    2. Adds and Changes
  2. Managed IT
    1. Some Adds and Changes
  3. Both
    1. After-hours support
    2. On-site support
    3. Emergency response (same day on-site or remote within 1 hour)


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