Log in to the dashboard using pbx.allyadvantage.com.
On the menu bar, click
Click the
Name
of a user who needs the time frame added to their individual user.
Click the Answering Rules link.
Click
Add Rule
.
Using the Time Frame drop-down list, select the time frame you would like to have applied to the user.
Select the options you would like to happen during that time frame by using the check boxes.
If no time frame has been added, please refer to the add time frame
KBA
Click
Save
.
Reorder the time frames as needed by clicking and dragging the time frames according the order that you would like the time frame to be applied.
Time frames are applied in a
hierarchical
fashion, which means first rule will take precedence over the last rule depending on the time frame.